May 2016 BreakfixPosted: 2016-05-11 13:05 UTCUpdated: 2016-05-11 16:25 UTC

On May 3rd Bungie started showing bad data with clan members. For some reason, there are several people that are in clans but don't have Bungie accounts tied to their PSN account. To my assumption, they had linked accounts, joined a clan, and then unlinked their account. I don't know why or how this happens but if there is one person in the clan like this, it broke our roster update.

As of May 11th, roster updates are now fixed, but people in the above scenario will be completely omitted from the clan roster. They MUST have Bungie accounts. If your number of clan members doesn't match, this is probably why.

As an example:

The clan DoD Ronin has several people that meet this criteria, such as mblott7. You will notice if you click on his name in the roster, he does not have a Bungie ID and the page even says he isn't in a clan.